AliExpress Reviews & FAQ

36 AliExpress discussions

Product & Service Features

Do I have to pay to use AliExpress?
Hang tight, our team of researchers is out looking for the answer to this question now. We're currently researching AliExpress's website and FAQ pages as well as other online sources. We'll also try contacting AliExpress directly to try to find an answer to this question. Check back in a bit to see if we've found the answer. read more...
AliExpress' free use support is rated: 0 responses

Shipping & Returns Policies

Does AliExpress ship internationally?
We could not find any indication from AliExpress that they offer international shipping options. You can find information about AliExpress's international shipping policies here. Visit their homepage to see if they have additional information posted about their international shipping policies. They ... read more...
AliExpress' international shipping policies are rated: 2 responses
Does AliExpress offer free returns & exchanges?
Yes, AliExpress does offer free returns and exchanges. This applies to items purchased online and in store. If you want more information on their returns policy, you can visit their returns policy page here. read more...
AliExpress' returns & exchanges policies are rated: 2 responses
Does AliExpress offer free shipping?
Yes, AliExpress does offer free shipping all the time. You can read more about AliExpress's shipping policies on their website on their shipping policies page. Good luck with your shopping there! If you can't find the information in the link above, you might be able to find more information on AliE... read more...
AliExpress' free shipping policies are rated: 4 responses

Payment Options

Can I use my debit card, prepaid card, or a Visa gift card at AliExpress?
It's unclear whether Dolly App currently takes debit cards, prepaid debit cards, or prepaid Visa cards for payment. We recommend checking their FAQ page for any updated info. We hope you find your answer. Please list any updated information you find here in the comments. Also, you can check Dolly Ap... read more...
AliExpress' debit & prepaid card support is rated: 3 responses
Does AliExpress accept Google Pay?
We did not find any indication that AliExpress accepts Google Pay or Android Pay, so it appears that likely do not accept it. You may check out this page for any updated information on their payment policies. Check their homepage for any updates to their policies for payment forms accepted. read more...
AliExpress' Google Pay support is rated: 1 response
Can I pay with PayPal at AliExpress?
We researched this but could not find clear answer to whether Club SciKidz takes PayPal currently. You can see this page for any more up-to-date information on whether Club SciKidz accepts PayPal. Please also refer to their homepage for any updates to their PayPal policies. read more...
AliExpress' PayPal support is rated: 3 responses
Does AliExpress accept Apple Pay?
We researched whether AliExpress currently takes Apple Pay, but we did not find any information indicating they currently take Apple Pay as a payment option. You might be able to find information about AliExpress's Apple Pay policies here. You can also look on their homepage for additional information on payment methods. If you find any more updated information about AliExpress's Apple Pay policie... read more...
AliExpress' Apple Pay support is rated: 2 responses

Discount Policies

Is AliExpress having any good Cyber Monday sales?
We're researching this question now. Our team is checking AliExpress's customer service pages and FAQs and other online sources for an answer. We may also contact AliExpress directly to get more information about this question. read more...
AliExpress' Cyber Monday deals are rated: 0 responses
Does AliExpress have any Black Friday deals?
Hold tight, our team is searching for an answer to this question now. We're scouring AliExpress's website and customer service pages, other websites, and contacting AliExpress directly to try to find an answer to this question. Check back soon to find the answer. read more...
AliExpress' Black Friday deals are rated: 0 responses
Does AliExpress ever offer promo codes?
No, it appears that AliExpress does not offer discount codes for their website. Searching through our database, we found that AliExpress has not offered any discount codes during the past two years, which indicates that they likely do not offer them at all. However, you can always check this page for the latest AliExpress promotions and other types of deals for AliExpress, even if they are not off... read more...
AliExpress' promo code support is rated: 1 response
Does AliExpress allow coupon stacking?
It's not clear whether AliExpress allows coupon stacking. Please check out this page to see if AliExpress currently allows you to stack coupons. AliExpress does change its couponing policies from time to time so you can always check their homepage to see if there's any info on coupon stacking. read more...
AliExpress' coupon stacking policies are rated: 1 response
Can I use competitor coupons at AliExpress?
You can check AliExpress's customer service page here to see if they have posted any information about competitor coupons. read more...
AliExpress' competitor coupon policies are rated: 1 response
Does AliExpress offer discounts or freebies on your birthday?
It does not look like AliExpress provides a specific discount on your birthday. You can always check this page for more information about AliExpress's birthday discounts and offers. It's always a good idea to check out their homepage to see if they've posted any additional information about different kinds of discounts. Some stores may not offer birthday discounts, but do offer special deals throu... read more...
AliExpress' birthday discount policies are rated: 1 response
Does AliExpress offer discounts for senior citizens?
We could not find any special discounts for senior citizens offered by AliExpress. Be sure to check this page for more information about AliExpress's senior discounts and offers. read more...
AliExpress' senior discount policies are rated: 1 response
Does AliExpress offer discounts to veterans or military families?
We looked into this, and we did not find any specific military discounts offered by AliExpress. You can check this page for more information about AliExpress's veteran discounts and offers. You might also check out their homepage to see if they've posted any additional information about their military discounts. You can also subscribe to their email newsletter, as some stores will send special offers not available on their website through their email newsletter. read more...
AliExpress' military discount policies are rated: 1 response
Does AliExpress offer student discounts?
It does not appear that AliExpress offers a specific student discount. You can check this page for more information about AliExpress's student discounts and offers. You might also check out their homepage to see if they've posted any additional information about student discounts. You can also subscribe to their email newsletter, as some stores will send special offers not available on their website through their email newsletter. read more...
AliExpress' student discount policies are rated: 1 response
Does AliExpress ever have sales or promotional events?
Yes, AliExpress does run regular sales events. More information can be found by visiting their promotions and deals page. read more...
AliExpress' availability of sales and promotions are rated: 1 response
Does AliExpress have an official coupons page?
Based on our search, we were not able to find an official coupons page for AliExpress. You can check AliExpress's customer service page here to see if they have posted any new information about discounts and coupons. Alternatively, you can check AliExpress's homepage to check for information regarding discounts going forward. read more...
AliExpress' official coupons support is rated: 1 response
Does AliExpress price match?
It looks like AliExpress does not do price matching at this time. To get the latest on AliExpress's price matching policies, you should check out AliExpress's customer service page here. We also recommend checking AliExpress's homepage to see if they have any updated information on price adjustments or price matching. read more...
AliExpress' price matching policies are rated: 1 response

Customer Service Features

How to contact AliExpress?
You can contact AliExpress via their customer service contact page.You can also contact AliExpress through their social media pages. Some of these social pages offer a messaging or contact us button which you can use to send your message directly to the company. Many retailers these days will respond quickly to messages you send them via social media. Here are their social pages we found:Facebook ... read more...
AliExpress' contact information availability are rated: 1 response
AliExpress reviews? What do people say on Yelp, Reddit, BBB, and Glassdoor?
I bought and paid for merchandise from Ali Express. Each item comes separately, shipped by individual vendors. I bought a couple rings that looked like they came out of a gumball machine. They took about 6 weeks to get here. I ordered a couple pairs of capris from a vendor called "Young Lady&qu... read more...
AliExpress' customer service is rated: 2 responses
How much does AliExpress cost? Do they offer a pricing chart?
We looked but could not find a price chart on AliExpress's website. It does not appear that they currently offer a pricing chart. You might check their FAQ page for any updates on pricing and cost. Also, we recommend just checking AliExpress's homepage for additional information on pricing and packages. read more...
AliExpress' pricing information is rated: 1 response
Where is AliExpress's Facebook, YouTube, Instagram, Snapchat, and other pages?
Yes, AliExpress does have social media pages. We've aggregated the links to all their social pages here:Facebook pageTwitter feedInstagram profileLinkedin profileYouTube channelGood luck finding AliExpress' social media pages. You can also check out their homepage for additional information on their social media sites. If we left any out, or any of these URLs need to be updated, please add a reply... read more...
AliExpress' social media presence is rated: 1 response
Can I get my money back if I'm not satisfied with my AliExpress purchase?
It's not clear if AliExpress has a money-back guarantee. Learn more about AliExpress and their policies on their page here. You can also get more information on their homepage. read more...
AliExpress' money-back guarantee policy is rated: 1 response
Does AliExpress accept gift cards or e-gift cards?
You can check AliExpress's customer service page here to see if they have posted any new information about gift cards or e-gift card options. Alternatively, you can check AliExpress's homepage to check for information regarding gift ideas going forward. read more...
AliExpress' gift card support is rated: 1 response
Does AliExpress have a loyalty program? How good is it?
Hold tight, our team is searching for an answer to this question now. We're scouring AliExpress's website and customer service pages, other websites, and contacting AliExpress directly to try to find an answer to this question. Check back soon to find the answer. read more...
AliExpress' loyalty programs are rated: 0 responses

Financing Options

Can I use Klarna to finance my AliExpress purchase?
It's not clear whether AliExpress accepts Klarna financing as a payment option. You might be able to find information about AliExpress's payment financing policies here. You can also look on their homepage for additional information on financing options. read more...
AliExpress' Klarna financing support is rated: 1 response
Does AliExpress accept Bread financing?
We looked, but could not find any info on if AliExpress accepts Bread financing. You might be able to find information about AliExpress's financing options here. You can also look on their homepage for additional information on financing options. read more...
AliExpress' Bread financing support is rated: 1 response
Can I use Afterpay to finance my AliExpress purchase?
We looked, but could not find any info on if AliExpress accepts Afterpay financing. You might be able to find information about AliExpress's financing options here. You can also look on their homepage for additional information on financing options. read more...
AliExpress' Afterpay financing support is rated: 1 response
Does AliExpress accept Affirm financing?
It's not clear whether AliExpress accepts Affirm financing as a payment option. You might be able to find information about AliExpress's payment financing policies here. You can also look on their homepage for additional information on financing options. read more...
AliExpress' Affirm financing support is rated: 1 response

Website Features

Does AliExpress offer a mobile app for iPhone, iPad, or Android?
Yes, AliExpress does offer a mobile app. You can view and download their mobile apps here:AliExpress for iPhone / iPad in the Apple App StoreAliExpress for Android in the Google Play StoreGood luck finding AliExpress' mobile apps for iPhone and Android. You can also check out their homepage for addi... read more...
AliExpress' mobile app availability is rated: 2 responses
Is AliExpress a secure website? Do they respect users' privacy?
Yes, AliExpress is a safe and legitimate service. Find more information about AliExpress on their page here. You can also visit their homepage for more. read more...
AliExpress' website security & privacy policies are rated: 1 response

Marketing Programs

Does AliExpress have an affiliate program? Has anyone used it?
Yes, AliExpress does have an affiliate program. Using their affiliate or referral program, you can earn commissions by referring new customers via the AliExpress website. We researched the popular affiliate networks, and here's what we found about where you can join AliExpress' affiliate program:Ski... read more...
AliExpress' affiliate programs are rated: 2 responses

Other Features

Does AliExpress have a free trial period?
AliExpress may or may not offer a free trial. See more about it here. There may also be more information on their homepage. read more...
AliExpress' free trial availability is rated: 1 response

More AliExpress discussions

Is AliExpress having any good Cyber Monday sales?

This question has 0 votes  by
We're researching this question now. Our team is checking AliExpress's customer service pages and FAQs and other online sources for an answer. We may also contact AliExpress directly to get more information about this question.
Answered on Nov 15, 2018 Posted in AliExpress1 answer — Last reply 1 day ago

Does AliExpress have any Black Friday deals?

This question has 0 votes  by
Hold tight, our team is searching for an answer to this question now. We're scouring AliExpress's website and customer service pages, other websites, and contacting AliExpress directly to try to find an answer to this question. Check back soon to find the answer.
Answered on Nov 15, 2018 Posted in AliExpress1 answer — Last reply 1 day ago

Does AliExpress accept gift cards or e-gift cards?

This question has 0 votes  by
You can check AliExpress's customer service page here to see if they have posted any new information about gift cards or e-gift card options. Alternatively, you can check AliExpress's homepage to check for information regarding gift ideas going forward.
Answered on Nov 1, 2018 Posted in AliExpress2 answers — Last reply 2 weeks ago

Does AliExpress have a teacher or educator discount policy?

This question has 0 votes  by
We were not able to find any specific teacher discounts offered by AliExpress. Check this page for the latest information about AliExpress's educator discounts and offers. Check out their homepage as well to see if they've posted any additional information about teacher discounts there.
Answered on Sep 26, 2018 Posted in AliExpress2 answers — Last reply 2 months ago

Can I use Klarna to finance my AliExpress purchase?

This question has 0 votes  by
It's not clear whether AliExpress accepts Klarna financing as a payment option. You might be able to find information about AliExpress's payment financing policies here. You can also look on their homepage for additional information on financing options.
Answered on Sep 26, 2018 Posted in AliExpress2 answers — Last reply 2 months ago

Does AliExpress accept Bread financing?

This question has 0 votes  by
We looked, but could not find any info on if AliExpress accepts Bread financing. You might be able to find information about AliExpress's financing options here. You can also look on their homepage for additional information on financing options.
Answered on Sep 26, 2018 Posted in AliExpress2 answers — Last reply 2 months ago

Can I use Afterpay to finance my AliExpress purchase?

This question has 0 votes  by
We looked, but could not find any info on if AliExpress accepts Afterpay financing. You might be able to find information about AliExpress's financing options here. You can also look on their homepage for additional information on financing options.
Answered on Sep 26, 2018 Posted in AliExpress2 answers — Last reply 2 months ago

Does AliExpress accept Affirm financing?

This question has 0 votes  by
It's not clear whether AliExpress accepts Affirm financing as a payment option. You might be able to find information about AliExpress's payment financing policies here. You can also look on their homepage for additional information on financing options.
Answered on Sep 26, 2018 Posted in AliExpress2 answers — Last reply 2 months ago

Can I use my debit card, prepaid card, or a Visa gift card at AliExpress?

This question has 0 votes  by
It's unclear whether Dolly App currently takes debit cards, prepaid debit cards, or prepaid Visa cards for payment. We recommend checking their FAQ page for any updated info. We hope you find your answer. Please list any updated information you find here in the comments. Also, you can check Dolly Ap...
Missy Pattie Pie answered this on Sep 13, 2018 Posted in AliExpress4 answers — Last reply 2 months ago

Does AliExpress ship internationally?

This question has 0 votes  by
We could not find any indication from AliExpress that they offer international shipping options. You can find information about AliExpress's international shipping policies here. Visit their homepage to see if they have additional information posted about their international shipping policies. They ...
Answered on Sep 6, 2018 Posted in AliExpress3 answers — Last reply 3 months ago

Does AliExpress ever have sales or promotional events?

This question has 0 votes  by
Yes, AliExpress does run regular sales events. More information can be found by visiting their promotions and deals page.
Answered on Sep 6, 2018 Posted in AliExpress2 answers — Last reply 3 months ago

AliExpress reviews? What do people say on Yelp, Reddit, BBB, and Glassdoor?

This question has 0 votes  by
I bought and paid for merchandise from Ali Express. Each item comes separately, shipped by individual vendors. I bought a couple rings that looked like they came out of a gumball machine. They took about 6 weeks to get here. I ordered a couple pairs of capris from a vendor called "Young Lady&qu...
Sally Owen Esq. answered this on Aug 25, 2018 Posted in AliExpress3 answers — Last reply 3 months ago

Does AliExpress offer student discounts?

This question has 0 votes  by
It does not appear that AliExpress offers a specific student discount. You can check this page for more information about AliExpress's student discounts and offers. You might also check out their homepage to see if they've posted any additional information about student discounts. You can also subsc...
Answered on Aug 23, 2018 Posted in AliExpress1 answer — Last reply 3 months ago

Does AliExpress offer discounts for senior citizens?

This question has 0 votes  by
We could not find any special discounts for senior citizens offered by AliExpress. Be sure to check this page for more information about AliExpress's senior discounts and offers.
Answered on Aug 23, 2018 Posted in AliExpress1 answer — Last reply 3 months ago

Does AliExpress offer discounts or freebies on your birthday?

This question has 0 votes  by
It does not look like AliExpress provides a specific discount on your birthday. You can always check this page for more information about AliExpress's birthday discounts and offers. It's always a good idea to check out their homepage to see if they've posted any additional information about differen...
Answered on Aug 21, 2018 Posted in AliExpress2 answers — Last reply 3 months ago

Does AliExpress offer discounts to veterans or military families?

This question has 0 votes  by
We looked into this, and we did not find any specific military discounts offered by AliExpress. You can check this page for more information about AliExpress's veteran discounts and offers. You might also check out their homepage to see if they've posted any additional information about their milita...
Answered on Aug 10, 2018 Posted in AliExpress1 answer — Last reply 3 months ago

Does AliExpress accept Google Pay?

This question has 0 votes  by
We did not find any indication that AliExpress accepts Google Pay or Android Pay, so it appears that likely do not accept it. You may check out this page for any updated information on their payment policies. Check their homepage for any updates to their policies for payment forms accepted.
Answered on Aug 10, 2018 Posted in AliExpress2 answers — Last reply 4 months ago

Does AliExpress offer free returns & exchanges?

This question has 0 votes  by
Yes, AliExpress does offer free returns and exchanges. This applies to items purchased online and in store. If you want more information on their returns policy, you can visit their returns policy page here.
Answered on Aug 10, 2018 Posted in AliExpress3 answers — Last reply 4 months ago

Does AliExpress price match?

This question has 0 votes  by
It looks like AliExpress does not do price matching at this time. To get the latest on AliExpress's price matching policies, you should check out AliExpress's customer service page here. We also recommend checking AliExpress's homepage to see if they have any updated information on price adjustment...
Answered on Aug 3, 2018 Posted in AliExpress1 answer — Last reply 4 months ago

Does AliExpress allow coupon stacking?

This question has 0 votes  by
It's not clear whether AliExpress allows coupon stacking. Please check out this page to see if AliExpress currently allows you to stack coupons. AliExpress does change its couponing policies from time to time so you can always check their homepage to see if there's any info on coupon stacking.
Answered on Aug 2, 2018 Posted in AliExpress1 answer — Last reply 4 months ago

Does AliExpress accept Apple Pay?

This question has 0 votes  by
We researched whether AliExpress currently takes Apple Pay, but we did not find any information indicating they currently take Apple Pay as a payment option. You might be able to find information about AliExpress's Apple Pay policies here. You can also look on their homepage for additional informati...
Answered on Jul 26, 2018 Posted in AliExpress2 answers — Last reply 4 months ago

Does AliExpress offer free shipping?

This question has 0 votes  by
Yes, AliExpress does offer free shipping all the time. You can read more about AliExpress's shipping policies on their website on their shipping policies page. Good luck with your shopping there! If you can't find the information in the link above, you might be able to find more information on AliE...
Answered on Jul 26, 2018 Posted in AliExpress4 answers — Last reply 4 months ago

How to contact AliExpress?

This question has 0 votes  by
You can contact AliExpress via their customer service contact page.You can also contact AliExpress through their social media pages. Some of these social pages offer a messaging or contact us button which you can use to send your message directly to the company. Many retailers these days will respon...
Answered on Jul 9, 2018 Posted in AliExpress2 answers — Last reply 5 months ago

Does AliExpress have an affiliate program? Has anyone used it?

This question has 0 votes  by
Yes, AliExpress does have an affiliate program. Using their affiliate or referral program, you can earn commissions by referring new customers via the AliExpress website. We researched the popular affiliate networks, and here's what we found about where you can join AliExpress' affiliate program:Ski...
Answered on Jul 5, 2018 Posted in AliExpress3 answers — Last reply 5 months ago

How much does AliExpress cost? Do they offer a pricing chart?

This question has 0 votes  by
We looked but could not find a price chart on AliExpress's website. It does not appear that they currently offer a pricing chart. You might check their FAQ page for any updates on pricing and cost. Also, we recommend just checking AliExpress's homepage for additional information on pricing and packa...
Answered on Jul 1, 2018 Posted in AliExpress2 answers — Last reply 5 months ago

Does AliExpress ever offer promo codes?

This question has 0 votes  by
No, it appears that AliExpress does not offer discount codes for their website. Searching through our database, we found that AliExpress has not offered any discount codes during the past two years, which indicates that they likely do not offer them at all. However, you can always check this page fo...
Answered on Jun 22, 2018 Posted in AliExpress2 answers — Last reply 5 months ago

Can I pay with PayPal at AliExpress?

This question has 0 votes  by
We researched this but could not find clear answer to whether Club SciKidz takes PayPal currently. You can see this page for any more up-to-date information on whether Club SciKidz accepts PayPal. Please also refer to their homepage for any updates to their PayPal policies.
ombreprom ombreprom answered this on Jun 6, 2018 Posted in AliExpress4 answers — Last reply 6 months ago

Does AliExpress offer a mobile app for iPhone, iPad, or Android?

This question has 0 votes  by
Yes, AliExpress does offer a mobile app. You can view and download their mobile apps here:AliExpress for iPhone / iPad in the Apple App StoreAliExpress for Android in the Google Play StoreGood luck finding AliExpress' mobile apps for iPhone and Android. You can also check out their homepage for addi...
Answered on Apr 25, 2018 Posted in AliExpress3 answers — Last reply 7 months ago

Can I use competitor coupons at AliExpress?

This question has 0 votes  by
You can check AliExpress's customer service page here to see if they have posted any information about competitor coupons.
Answered on Apr 23, 2018 Posted in AliExpress2 answers — Last reply 7 months ago

Does AliExpress have an official coupons page?

This question has 0 votes  by
Based on our search, we were not able to find an official coupons page for AliExpress. You can check AliExpress's customer service page here to see if they have posted any new information about discounts and coupons. Alternatively, you can check AliExpress's homepage to check for information regardi...
Answered on Apr 23, 2018 Posted in AliExpress2 answers — Last reply 7 months ago

Where is AliExpress's Facebook, YouTube, Instagram, Snapchat, and other pages?

This question has 0 votes  by
Yes, AliExpress does have social media pages. We've aggregated the links to all their social pages here:Facebook pageTwitter feedInstagram profileLinkedin profileYouTube channelGood luck finding AliExpress' social media pages. You can also check out their homepage for additional information on their...
Answered on Apr 22, 2018 Posted in AliExpress2 answers — Last reply 7 months ago

Do I have to pay to use AliExpress?

This question has 0 votes  by
Hang tight, our team of researchers is out looking for the answer to this question now. We're currently researching AliExpress's website and FAQ pages as well as other online sources. We'll also try contacting AliExpress directly to try to find an answer to this question. Check back in a bit to see ...
Answered on Apr 17, 2018 Posted in AliExpress1 answer — Last reply 8 months ago

Does AliExpress have a loyalty program? How good is it?

This question has 0 votes  by
Hold tight, our team is searching for an answer to this question now. We're scouring AliExpress's website and customer service pages, other websites, and contacting AliExpress directly to try to find an answer to this question. Check back soon to find the answer.
Answered on Apr 17, 2018 Posted in AliExpress1 answer — Last reply 8 months ago

Can I get my money back if I'm not satisfied with my AliExpress purchase?

This question has 0 votes  by
It's not clear if AliExpress has a money-back guarantee. Learn more about AliExpress and their policies on their page here. You can also get more information on their homepage.
Answered on Mar 25, 2018 Posted in AliExpress1 answer — Last reply 8 months ago

Is AliExpress a secure website? Do they respect users' privacy?

This question has 0 votes  by
Yes, AliExpress is a safe and legitimate service. Find more information about AliExpress on their page here. You can also visit their homepage for more.
Answered on Mar 25, 2018 Posted in AliExpress1 answer — Last reply 8 months ago

Does AliExpress have a free trial period?

This question has 0 votes  by
AliExpress may or may not offer a free trial. See more about it here. There may also be more information on their homepage.
Answered on Mar 25, 2018 Posted in AliExpress1 answer — Last reply 8 months ago

Do you know chnprice focused on compare prices on aliexpress?

This question has 0 votes  by
Real cool feature if you are looking for stuff on AliExpress. If you are looking for the other Chinese online stores and want to compare prices.  Just check out this one: https://www.compareimports.com
Compare Imports answered this on May 17, 2017 Posted in AliExpress1 answer — Last reply 20 months ago

What are sites / companies similar to AliExpress? How do they compare?

This question has 0 votes  by
answered this on Dec 31, 1969 Posted in AliExpress1 answer — Last reply 86 months ago

Is AliExpress a reputable company to buy from?

This question has 0 votes  by
Sara Boyd asked this on Apr 8, 2012 Posted in AliExpress0 answers